Right Outlook AZ Terms and Conditions

TERMS & CONDITIONS

• Proposal pricing is valid for 30 days unless otherwise stated.  

• Proposal includes only work specifically listed in the scope provided.  

• Additional work resulting from concealed conditions, customer changes, or unforeseen circumstances may require a written change order and additional charges.  

• Pricing assumes the existing pipeline is suitable for trenchless rehabilitation. Collapsed pipe, offsets, heavy scale, root intrusion, groundwater infiltration, or other hidden conditions may require revised scope and pricing.  

• Pipe lining rehabilitates the existing host pipe but does not guarantee correction of defects outside the repaired section.  

• Customer shall provide safe and reasonable access to work areas, utilities, and system entry points. Restricted access or unsafe conditions may result in additional charges.  

• Permit fees, engineering, third-party testing, and municipal inspection fees are excluded unless specifically stated.  

• Deposit and/or progress payments may be required prior to scheduling or during project performance. Final payment is due upon substantial completion unless otherwise agreed in writing.  

• Past due balances may accrue finance charges at 1.5% per month (18% annually) or the maximum rate permitted by law. Customer agrees to pay collection costs and reasonable attorney fees related to unpaid balances.  

• Unless specifically included, proposal excludes restoration such as concrete, asphalt, landscaping, drywall, paint, tile, or finish repairs.  

• Workmanship warranty applies for ___ years from completion (see warranty documentation for terms and exclusions). Manufacturer warranties apply where applicable.  

• Warranty excludes damage or failure caused by misuse, neglect, settlement, root intrusion, third-party damage, improper maintenance, or alterations by others.  

• Pre- and post-installation camera inspections document visible conditions only and may not reveal all latent defects.  

• Contractor is not responsible for delays caused by weather, material shortages, utilities, municipal requirements, or conditions beyond Contractor’s control.  

• Contractor liability is limited to the value of work performed under this agreement.  

• Contractor reserves all rights available under Arizona law, including mechanic’s lien rights for unpaid labor or materials furnished.  

• Mechanical snaking, cabling, hydro-jetting, or improper cleaning performed by others after liner installation may void warranty.  

• Proposal includes standard cleaning and preparation only; excessive descaling, obstruction removal, or additional prep discovered during service may incur additional charges.  

• If conditions are discovered that make trenchless rehabilitation unsuitable, Contractor may recommend alternate repair options at additional cost.  

• Acceptance of this proposal constitutes agreement to these terms and conditions.